Privacy Policy

Wild Creations by Ems is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you purchase a product through our website. By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you make a purchase on our Site, we collect the following information:

  • Contact Information: This includes your name, email address, billing address, and shipping address.

  • Payment Information: Credit card details or other payment information required to process your order.

  • Order Details: Information related to the products you purchase, such as product details and order history.

  • Additional Information: Optional information that you may provide, such as feedback, reviews, or participation in surveys.

2. How We Use Your Information

We use the information we collect to:

  • Process Orders: Fulfill your orders, including payment processing, order confirmation, and shipment tracking.

  • Customer Support: Provide you with customer support and address any inquiries or issues.

  • Marketing Communications: Send you promotional offers, newsletters, and updates, if you have opted in. You may opt out of these communications at any time.

  • Legal Compliance: Comply with legal obligations, such as tax reporting and fraud prevention.

3. Sharing Your Information

We may share your personal information in the following situations:

  • Service Providers: We work with third-party service providers (e.g., payment processors, shipping companies) who help us operate our business. These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for other purposes.

  • Legal Obligations: We may disclose your information if required by law, regulation, or legal process.

  • Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access Your Information: Request a copy of the personal information we hold about you.

  • Correct Your Information: Request corrections to any inaccuracies in your personal information.

  • Delete Your Information: Request the deletion of your personal information, subject to certain legal obligations.

6. Cookies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Wild Creations by Ems
Business Owner: Emily Savage
wildcreations.byems@gmail.com
0434 062 452